Buyers requested for payment within 3 days from won items added into your cart.

• Gemstone: Natural Boulder Opal (Polished)

• Treatment: Untreated (Solid)

• Origin: Queensland, Australia

• Remark: Polished stone, ready for jewelry setting

TERMS AND CONDITIONS OF SALES

1:1 REFUND POLICY - All wins have a 7 DAYS period AFTER RECEIVED on RETURN FOR REFUND or RETURN FOR EXCHANGE if the buyers does not 100% satisfied with their purchase. Please request returning details from seller and RETURN your purchase within 7 DAYS after received.

1.2 The refund amount to the buyers does not include the cost of the item being posted/returned to the seller.

***All items are available for inquiries prior to bidding.

1:3 We will not accept any cancellations of sales by buyer due to change of mind after winning. Buyer need to responsible to all purchase by own bidding account.

1:4 Buyers RESPONSIBLE FOR SHIPPING AND HANDLING FEES AS WELL AS RETURN FOR REFUND or RETURN FOR EXCHANGE SHIPPING FEES. Buyer will be charge for SECOND SHIP charge on exchange item.

SHIPPING TERMS AND CONDITIONS

2:1 WE PREFER AND RECOMMEND DHL COURIER SERVICE. All shipping by DHL Courier is more secure and reliable because all items sold mainly gemstone and jewelry category.

2:2 PARCEL LOST: We will only refund accordingly to DHL compensation paid. Will provide proof letter from DHL regarding amount of compensation.

2:3 Buyer pays the responsible to track and trace parcel by own responsibility. Will provide tracking number at both PayPal and website once item been shipped.

2:4 Buyer need to responsible for own country Custom Tax if applicable. ESPECIALLY EUROPE BUYERS, PLEASE BEWARE OF YOU HAVE TO PAY FOR YOUR COUNTRY VAT FOR IMPORT.

2:5 We do not responsible on parcel delayed due to randomly pick by custom for checking.

2:6 Buyer have to top up additional ship charge of $20 on shipping address that are out of DHL normal charges area.

2:7 BUYERS PAY FULL RESPONSIBLE ON NORMAL REGISTERED PARCEL. Example: Parcel Lost, Parcel Damage and Parcel Delayed.

2:8 Our responsibility only is pack and ship all registered parcels to local postal company, which we can track parcels only at final domestic post destination from our country.

2:9 Buyers NEED TO TRACK own parcel status once order updated as shipped to avoid parcel lost, parcel delayed or parcel returned due to unclaimed.

2:10 Buyer need to responsible for own country Custom Tax if applicable.