PLEASE READ AND EXAMINE ALL INFORMATION, PHOTOS, TERMS, AND CONDITIONS PRIOR TO BIDDING. IF YOU HAVE ANY DOUBTS ABOUT ANYTHING PLEASE ASK.

DESCRIPTION – please view photos as part of the description

Stock Number:                rh7
Gem Stone:                    Rhodolite Garnet

Origin (where mined):    Africa

Shape:                              Rough Facetable

Colour:                              Violetish Red

Clarity:                                VVS-SI

Pieces:                              2pc

Brightness:                        Good

Transparency:                   Transparent

Treatment:                        NONE

PHOTOGRAPHS

Where ever possible gemstones are photographed under natural daylight with a neutral background. Photos of gemstones are of the original gem for sale. NO STOCK PHOTOS. Photographing gemstones is extremely difficult in duplicating the exact color and details

Video is taken under artificial daylight. 

We try to do our utmost to obtain the most precise results. Please be aware that different monitors may be set to different resolutions or colors may show up slightly differently from monitor to monitor.

(NB: due to the size of the photos some inclusions do not show as much in real life)

COMBINE SHIPPING

Save money on shipping by combining purchases. We do not charge extra for combining items if they are all purchased within the first 7 days of the first purchase. At the time the first item is purchased, please notify us that you wish to combine shipping.

Any extra shipping paid when combining items will be refunded. You only pay for one shipping charge.

SHIPPING

We ship to most countries and only to a Pay Pal confirmed address. If you have any doubts please contact us for confirmation prior to bidding.

Our standard shipping is via Registered Post with a tracking number. Registered Post takes longer than regular post. The average delivery time is 14-21 working days.

We will send your purchase within 48 hours of receipt of confirmed payment, except weekends, public holidays or postal strikes.

PAYMENT

We accept Pay Pal only.

Out of courtesy if you need more than 3 days to make a payment please let us know we are more than happy to accommodate.

CUSTOMS

All matters relating to the importation of our products are the sole responsibility of the purchaser. This includes any Import Duties, Sales Tax, customs fees, etc

RETURNS and REFUNDS

In the event our item is grossly misrepresented in the description, you are entitled to a 100% refund.

In the unlikely event, the item does not arrive or arrives damaged, and you have taken out insurance then you are entitled to a full refund of the damaged item(s) value.

If you are unsatisfied and wish to return the item you must notify us and return the item within 14 days of receiving the item. Once you notify us that you wish to return the item we will send further instructions.

Item must be returned along with all original packaging sent with a tracking number so that you can track that I have received it.

The buyer will pay for return shipping, once the item is received and nothing is missing the refund will be made through PayPal ONLY, less shipping.

EXTREMELY IMPORTANT

OUR FEEDBACK POLICY AND YOUR SATISFACTION

Our primary concern is to have fully satisfied customers. In the event that you may have a dispute or simply not happy with your purchase please give us the opportunity in order to find a solution BEFORE leaving a negative or neutral feedback.

We fully understand that viewing an item on your screen and in person are two totally different things. Therefore we consider your purchase as a right to view the stone(s) in person. (Please see conditions under RETURNS AND REFUNDS).

Your time and ours is very valuable, if you take the time to leave feedback we will honor your time by leaving feedback.

We will leave positive feedback where positive feedback is left.

In the event, you leave neutral or negative feedback without providing us the opportunity to rectify your dissatisfaction we will leave like feedback.

Finally, if you are justifiably dissatisfied by the way in which we have tried to rectify the situation then by all means leave neutral of negative feedback.