We ship all items from Thailand, as our main warehouse is in Thailand

Sometimes shipping may take longer then mentioned time due to delay in flights, holidays etc

Custom duty will be paid by customer

We accept return within 14 days after customer receives the stone

Return will be provided once stone is received in its original condition

Return shipping charges will be paid by customer

Sometimes tracking may show that the parcel is being shipped via different country its because we find the most efficient services to deliver the parcel

Before leaving a non positive feedback please let us know and we will try our best to resolve the issue