Gemstone: Bi-Color Citrine

Color: Cognac & White

Clarity: VVS

Cut: Emerald Cut

Origin: Brazil

Enhancement: None

****NO RESERVE AUCTION ANNOUNCEMENT****

We are making it easier for our clients to know when to log in and bid on their favorite auctions! From now on, ALL NO-RESERVE AUCTIONS WILL BE SCHEDULED TO CLOSE BETWEEN 3:00-6:30 PM EST EVERY SINGLE DAY OF THE WEEK!!

****PLEASE READ THE INFORMATION BELOW BEFORE BIDDING****

• PAYMENT OR PAYMENT ARRANGEMENTS MUST BE MADE WITHIN 72 HOURS (3 DAYS) FROM THE CLOSING TIME OF THE AUCTION TO AVOID CANCELLATION AND RELISTING OF THE ITEM

• DUE TO REGIONAL RESTRICTIONS, ONLY VISA AND MASTERCARD ARE ACCEPTED. IF YOU ARE UNABLE TO PAY USING VISA OR MASTERCARD PLEASE CONTACT US.

• LAB CERTIFICATES ARE AVAILABLE FOR ANY ITEM WON FROM OUR STORE AT THE BUYER'S EXPENSE. IF INTERESTED, SEND US A DIRECT MESSAGE AND WE WILL REPLY WITH PRICING AND TURNAROUND TIMES

• POLISHING AND RE-CUTTING SERVICES ARE AVAILABLE. IF INTERESTED PLEASE SEND US A DIRECT MESSAGE FOR MORE INFORMATION

SHIPPING

COMBINED SHIPPING IS AVAILABLE AND AUTOMATICALLY APPLIED AT CHECKOUT FOR ALL ITEMS WON WITHIN 72hrs (3 DAYS) UP TO 10 ITEMS.

The Gem Portal offers 3 Shipping Options:

• OPTION 1: Standard Shipping via Thailand Post
  
  Shipping via first-class registered airmail through Thailand Post. Estimated delivery time, 12-28 business days.
  View tracking details using the Thailand Post website.

• OPTION 2: EMS (Expedited Shipping) through Thailand Post.
  
  EMS requires a signature on delivery. Estimated delivery time, 7-10 business days. View tracking details using the Thailand Post website.

• OPTION 3: FedEx (Express Shipping)
  
  A signature on delivery is required unless specified before shipping. Estimated delivery time, 3-7 business days. Track your order online with FedEx.

NOTE: All duties, taxes, and customs fees incurred are the buyer's responsibility. All delivery times are estimates given by the mail service provider. We are not responsible for delayed delivery times due to customs clearance or unforeseen delays by the relevant postal services. All items will be securely wrapped and sealed.

RETURN POLICY

The Gem Portal offers a 7-day inspection period (on arrival) for all of our gemstones. We guarantee a full refund of the price of the gemstone(s) purchased during this 7-day inspection period.

The buyer is responsible for return shipping expenses. A full refund will be processed once we have received the item(s) to be returned.

We are confident in the quality and accuracy of our listings and strive to earn your business. We are dedicated to 100% customer satisfaction. Please allow us to resolve any issues before leaving negative feedback.