PLEASE READ AND EXAMINE ALL INFORMATION, PHOTOS, TERMS AND CONDITIONS PRIOR TO BIDDING. IF YOU HAVE ANY DOUBTS ABOUT ANYTHING PLEASE ASK.

DESCRIPTION – please view photos as part of the description

Stock Number:               0207007009206120611

Gem Stone:                   Corundum var. Sapphire

Origin (where mined):    Inverell, NSW, Australia

Shape:                            Heart Mixed Step Cut

Colour:                            Blue          

Clarity:                              VVS

Pieces:                              1pc

Brightness:                      VGood

Transparency:                 Transparent

Treatment:                       Heat ONLY

EXTREMELY IMPORTANT: When a gemstone is HEAT TREATED ONLY it means that only heat has been applied and in most instances is considered standard trade practice. Those gems which are not Heat treated demand a minimum premium.

(NB: due to the size of the photos some inclusions do not show as much in real life)

PHOTOGRAPHS

Where ever possible gemstones are photographed under natural daylight with a neutral background. Photos of gemstones are of the original gem for sale. NO STOCK PHOTOS. Photographing gemstones is extremely difficult in duplicating the exact colour and details

Video is taken under artificial daylight.

We try to do our utmost to obtain the most precise results. Please be aware that different monitors maybe set to different resolution or colours may show up slightly differently from monitor to monitor.

COMBINE SHIPPING

Save money on shipping by combining purchases. We do not charge extra for combining items if they are all purchased within the first 7 days of the first purchase. At the time of the first item is purchased, please notify us that you wish to combine shipping.

SHIPPING

We ship to most countries and only to a Pay Pal confirmed address. If you have any doubts please contact us for confirmation prior to bidding.

Our standard shipping is via Registered Post with a tracking number. Average delivery time is 10-14 working days.

We will send your purchase within 48 hours of receipt of confirmed payment, except weekends, public holidays or postal strikes. Items are shipped from Greece.

INSURANCE

Although insurance is optional it is recommended. Parcels are sent registered post requiring a signature and tracking number. If you request a different form of sending that does not require tracking and signature, the insurance will not apply even if it is paid for.

There is always a small risk when sending parcels that they may get lost or the contents damaged, in the event that you opt out of paying insurance you acknowlegde and assume all risks whatever they may entail.

In the event you do include insurance, the insurance covers the cost of the items purchased. It does not cover the cost of posting nor the insurance cost.

If an item purchased can be replaced with same or similar then the insurance will cover this option. If the item can not be replaced then a refund will be made only after all other options have been exhausted.

PAYMENT

We accept Pay Pal only.

Out of courtesy if you need more than 3 days to make payment please let us know we are more than happy to accommodate.

CUSTOMS

RETURNS and REFUNDS

In the event our item is grossly misrepresented in the description, you are entitled to 100% refund.

In the unlikely event the item does not arrive, or arrives damaged, and you have taken out insurance then you are entitled to a full refund of the damaged item(s) value.

If you are unsatisfied and wish to return the item you must notify us and return the item within 14 days of receiving the item. Once you notify us that you wish to return the item we will send further instructions.

Item must be returned along with all original packaging sent with a tracking number so that you can track that I have received it.

Buyer will pay for return shipping, once item is received and nothing is missing the refund will be made through PayPal ONLY, less shipping (free shipping fee of $8 will be deducted from the total refund), and PayPal refund fees.

EXTREMELY IMPORTANT

OUR FEEDBACK POLICY AND YOUR SATISFACTION

Our primary concern is to have fully satisfied customers. In the event that you may have a dispute or simply not happy with your purchase please give us the opportunity in order to find a solution BEFORE leaving negative or neutral feedback.

We fully understand that viewing an item on your screen and in person are two totally different things. Therefore we consider your purchase as a right to view the stone(s) in person. (Please see conditions under RETURNS AND REFUNDS).

Your time and ours is very valuable, if you take the time to leave feedback we will honor your time by leaving feedback.

We will leave positive feedback where positive feedback is left.

In the event you leave neutral or negative feedback without providing us the opportunity to rectify your dissatisfaction we will leave like feedback.

Finally if you are justifiably dissatisfied by the way in which we have tried to rectify the situation then by all means leave neutral of negative feedback.