“Welcome to our gemstone wonderland! We’re delighted to have you visit our store and explore the dazzling world of gemstones. At , we are passionate about bringing you the finest selection of gemstones, catering to both commercial and top-quality preferences. About Our Company: As a dedicated production company specializing in gemstones, we take immense pride in our craft. Our team of skilled artisans and gemstone experts work tirelessly to ensure that every gemstone we offer is of the highest caliber. We believe in the power of precision and meticulously cut each gemstone to showcase its brilliance, color, and clarity. Whether you’re seeking a mesmerizing diamond, a captivating ruby, an enchanting sapphire, or any other precious gemstone, we have a diverse collection to fulfill your desires. Our commitment to excellence extends to every facet of our business, from sourcing ethically mined gemstones to delivering exceptional customer service. With The Divine Gems, you can trust that you’re not just purchasing a gemstone; you’re embarking on a journey of elegance, beauty, and unparalleled craftsmanship. We strive to provide an exceptional buying experience that surpasses your expectations, ensuring your complete satisfaction. Thank you for considering The Divine Gems as your trusted source for exquisite gemstones. We look forward to serving you and making your gemstone dreams come true. Happy browsing and bidding. Cancellation Policy: Dear Valued Customer, We appreciate your recent purchase from our store. To ensure a streamlined and efficient order processing system, we would like to bring to your attention our cancellation policy. Cancellation Window: Our cancellation window is set at 3 days from the date of purchase. During this period, customers have the flexibility to cancel their orders without any additional charges or notifications. Cancellation Process: Customers can initiate the cancellation process by contacting our customer support team or through the order management section on our website. Please provide your order details for a prompt and hassle-free cancellation. After the 3-day window: Please note that any cancellation requests received after the specified 3-day period may not be accommodated, and the order may proceed to fulfillment without further notification. We understand that circumstances may vary, and exceptions might be required. If you encounter any issues or have specific concerns, we encourage you to reach out to our customer support team promptly. Thank you for choosing our store. We appreciate your understanding and cooperation in adhering to our cancellation policy. Disclaimer: Shipping terms are subject to the item specifics (e.g. category, postal insurance and free-shipping) and may vary. Insurance is also available and may incur an additional fee. NOTE: OUR DHL COURIER IS HAVING SOME PROBLEM AT THE MOMENT. PLEASE CHOOSE EITHER REGISTERED POST OR FEDEX AS MODE OF POST. FOR FEDEX PLEASE CHECK CUSTOMS DUTY IN YOUR COUNTRY AS THEY CHARGE DUTIES EVEN ON LOWERED INVOICE VALUE. We do not Post to PO BOX. UK and France Buyers Please opt for FedEx as DHL gets charged heavy custom duties. Note: Please confirm from your nearest DHL or Fedex Office to check if your address is in Remote Area or not. If you are in remote area please choose the express shipping of $55 as that's how much they charge to send to remote area. For DHL it's Standard $25 for 1 item and combined, Same rule applies to Fedex for the $35. UK Buyers please opt for Fedex as DHL to UK comes with issues of returning back to shipper without even informing the receiver (buyer). For any reason you want to return item, please do so within 14 days of receiving the item. Before leaving any feedbacks if you’ve any problem with items plz ask us to step in so that we can step in & try to resolve your issue without any hesitations.