PLEASE READ AND EXAMINE ALL INFORMATION, PHOTOS, TERMS, AND CONDITIONS PRIOR TO BIDDING. IF YOU HAVE ANY DOUBTS ABOUT ANYTHING PLEASE ASK.

DESCRIPTION – please view photos as part of the description

Stock Number:               1

Gem Stone:                   Emerald

Origin (where mined):   Columbia

Shape:                             Oval

Colour:                             

Clarity:                              I

Pieces:                             1pc

Brightness:                      Good

Transparency:                 Transparent

Treatment:                       NONE

PHOTOGRAPHS

Where ever possible gemstones are photographed under natural daylight with a neutral background. Photos of gemstones are of the original gem for sale. NO STOCK PHOTOS. Photographing gemstones is extremely difficult in duplicating the exact color and details

Video is taken under artificial daylight.

We try to do our utmost to obtain the most precise results. Please be aware that different monitors maybe set to different resolutions or colors may show up slightly differently from monitor to monitor.

(NB: due to the size of the photos some inclusions do not show as much in real life)

COMBINE SHIPPING

Save money on shipping by combining purchases. Combine shipping for up to 5 items purchased within 10 days, of the first purchase for No Reserve Auction. A $2 per item shall apply for each item thereafter within the same time frame. At the time the first item is purchased, please notify us that you wish to combine shipping.

Any extra shipping paid when combining items will be refunded. You only pay for one shipping charge.

SHIPPING

We ship to most countries and only to a Pay Pal confirmed address. If you have any doubts please contact us for confirmation prior to bidding.

Our standard shipping is via Registered Post with a tracking number. Registered Post takes longer than regular post. The average delivery time is 14-21 working days.

All items shipped from Athens Greece.

INSURANCE

Although insurance is optional it is recommended. Parcels are sent registered post requiring a signature and tracking number. If you request a different form of sending that does not require tracking and signature, the insurance will not apply even if it is paid for.

There is always a small risk when sending parcels that they may get lost or the contents damaged, in the event that you opt-out of paying insurance you acknowledge and assume all risks whatever they may entail.

In the event you do include insurance, the insurance covers the cost of the items purchased. It does not cover the cost of posting nor the insurance cost.

If an item purchased can be replaced with the same or similar then the insurance will cover this option. If the item can not be replaced then a refund will be made only after all other options have been exhausted.

Due to the increased percentage of nonpayers, this costs time and money.

If you have had Neutral or Negative feedback from a seller in the past 4 months due to nonpayment please contact us prior to bidding. In the event you do not your bid or purchase will be canceled.

Overall communication is key.

PAYMENT

We accept Pay Pal only.

PAYMENT WITHIN 3 DAYS OF PURCHASE. Out of courtesy if you need more than 3 days to make a payment please let us know we are more than happy to accommodate.

CUSTOMS

RETURNS and REFUNDS

In the event our item is grossly misrepresented in the description, you are entitled to a 100% refund.

In the unlikely event, the item does not arrive or arrives damaged, and you have taken out insurance then you are entitled to a full refund of the damaged item(s) value.

If you are unsatisfied and wish to return the item you must notify us and return the item within 14 days of receiving the item. Once you notify us that you wish to return the item we will send further instructions.

Item must be returned along with all original packaging sent with a tracking number so that you can track that I have received it.

The buyer will pay for return shipping, once the item is received and nothing is missing the refund will be made through PayPal ONLY, less shipping.

EXTREMELY IMPORTANT

OUR FEEDBACK POLICY AND YOUR SATISFACTION

Our primary concern is to have fully satisfied customers. In the event that you may have a dispute or simply not happy with your purchase please give us the opportunity in order to find a solution BEFORE leaving a negative or neutral feedback.

We fully understand that viewing an item on your screen and in person are two totally different things. Therefore we consider your purchase as a right to view the stone(s) in person. (Please see conditions under RETURNS AND REFUNDS).

Your time and ours are very valuable, if you take the time to leave feedback we will honor your time by leaving feedback.

We will leave positive feedback where positive feedback is left.

In the event, you leave neutral or negative feedback without providing us the opportunity to rectify your dissatisfaction we will leave like feedback.

Finally, if you are justifiably dissatisfied by the way in which we have tried to rectify the situation then by all means leave neutral or negative feedback.