vector-stonesストア: Sphene Auctions

Discover the Mystical Beauty at Vector Stones We are thrilled to unveil the virtual doors of our extraordinary gemstone emporium! Get ready to embark on a breathtaking journey through the enchanting world of gemstones and unlock the secrets they hold. Whether you're a passionate collector, a jewelry enthusiast, or seeking the perfect gift, our e-commerce gemstone store is your ultimate destination. *Return Policy* We offer a 2-day return policy if the gemstone is not as described or does not match the images provided. To initiate a return, please contact us within 2 days of receiving the item. The gemstone must be returned in its original condition and packaging. Please note that the buyer is responsible for the return shipping costs. Refunds will be processed upon receipt and inspection of the item. Customs and Clearance Policy At Vector Stones we strive to ensure a smooth and hassle-free shipping experience. However, it is important to understand that customs clearance is governed by the laws and regulations of the destination country. 1. Buyer’s Responsibility: • The buyer is solely responsible for clearing the shipment with the customs authorities in their country. • If any customs duties, taxes, or fees are incurred during the clearance process, these charges must be borne by the buyer. 2. Declared Value: • The value of the gemstones will be declared on the shipping documentation as per the buyer’s preference or legal requirements. 3. Seller Assistance: • While customs clearance is the buyer’s responsibility, our team is committed to assisting you if any issues arise during the customs process. • We will provide necessary documentation or information required by the customs authorities to facilitate a resolution. By purchasing from Vector Stones the buyer agrees to these terms and acknowledges their responsibility for customs clearance and associated costs. If you have any questions or concerns about customs procedures, please don’t hesitate to contact us.

Shipping Terms: At Vector Stones we understand the importance of safe and timely delivery of your gemstone purchases. To ensure the best shipping experience, we have partnered with leading logistics providers, FedEx and DHL, for express shipping worldwide. 1. Shipping Options: • Express Shipping (FedEx/DHL): Delivery within 3-7 business days depending on the destination. • Standard Shipping: Available upon request for certain regions; delivery time may vary. 2. Handling Time: • Orders are typically processed and dispatched within 1-2 business days after payment is confirmed. • Tracking information will be provided as soon as the shipment is dispatched. 3. Insurance: • All shipments are fully insured for the total purchase value at no additional cost to you. • In the rare event of loss or damage, please contact us immediately, and we will resolve the issue. 4. Customs and Duties: • Import duties, taxes, and other charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. • Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying. 5. Delivery Address: • Please ensure that your shipping address is correct and complete to avoid any delays. We are unable to ship to P.O. boxes for express deliveries. 6. Delivery Issues: • If your package is delayed or fails to arrive on time, please contact us, and we will assist you in tracking the shipment and resolving the issue.