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Welcome to M&T jewels and thank you for taking the time and interest in our item. M&T jewels is owned and operated by GIA Diamond and Color stone graduate, who is a gem collector and Jeweler. All of the items in our store are guaranteed to be authentic gemstones and all descriptions, including treatments, clarity grade and origin, are accurate. All of the items are available for certification through a reputable gemological laboratory of your choice at your cost. If you buy any of our jewels and you would like to turn it into a family hair loom piece we will be more than happy to do that for you at reasonable price from the comfort of your home.

REFUND/RETURNS AND SHIPPING & HANDLING POLICY :- 1) SHIPPING AND HANDLING:- We mostly use United postal service for shipping within united states. Fedex, usps, ups, dhl will be used for shipping outside united states. Customer will pay any customs fees, VAT that are incurred from inbound packages. Consult your local customs laws for duties, regulations, and restrictions. 2) REFUND/RETURN POLICY:- All returns and exchanges must be shipped within 3 days once we have been notified of any problems. Items will only be exchanged/refund if they are returned with all of the original packaging materials and documentation. Once we receive the item we will need 3 business days to examine the item to make sure it is in the original condition as shipped and then will issue a refund (minus shipping cost), or will send you an other piece as a exchange what ever you decided. Refund will be made through original payment method. Returned items must be 100% complete, contain ALL original boxes and packing materials, accessories and documentation provided with item. The customer is responsible for shipping charges on returned items. We strongly recommend that you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection. Feedback ! We will give you a positive feedback after we received your payment.we also hope you can give us positive feedback after you received the item. Please feel free to contact us first if you have any problem or any question,before leaving a neutral or negative feedback.We will give you fast response and do our best to solve the problem and answer your question.