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Diamond Dealer, Gemmologist, Mineralogist and Jeweller since 1992. Passionate about Gemstones, Diamonds and Minerals. GIA Graduate Gemologist as well as other trade qualifications, training and education. I specialise in High Quality Diamonds under 1ct with reports from the most trusted gemmological laboratories such as GIA (Gemological Institute of America), IGI (International Gemological Institute) and HRD (Hoge Raad Voor Diamant/Diamond High Council). If you are looking for something in particular, please enquire and I'll see if I can help. All items I offer on Gem Rock are Physical items I hold in stock. They are not supply on demand or drop shipped as is becoming more common at the moment. Before buying any items from me, please ensure that they are prohibited from being imported in your country. Due to the high percentage of fraudulent transactions I no longer send to Central America, South America, India, Pakistan or Africa. Russia is now on my list of banned countries due to current events. Unfortunately this harms the innocent people of Russia as well as those responsible. For international orders, all applicable import, duty and tax fees are the responsibility of the buyer. Please see my other shops here; https://www.coins-auctioned.com/stores/damianjmiles https://www.jewelry-auctioned.com/stores/damianjmiles

Processing time: Most items that are sent within 3 working days. If there is likely to be any change to this, I will contact you.​ Shipping method: All parcels will be sent with either tracking/proof of delivery/confirmation of postage as appropriate. Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply, including any administration charges levied. I'm not responsible for delays due to customs. Returns and Exchanges. I accept returns and exchanges, but please note the exceptions below. Contact me within. 14 days of delivery and return the item back within 30 days of delivery. I don't accept cancellations But please contact me if you have any problems with your order. The following items can't be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective. Please be aware that goods are photographed before packing. I can't accept returns for: Items on sale/clearance. Some of these items are on sale due to damage or being defective, the listing will provide details. Conditions of return. Buyers are responsible for return postage costs and appropriate insurance cover whilst in transit. If the item is not received, or not returned in its original condition, the buyer is responsible for any loss in value. If returned from overseas, the correct customs procedure needs to be followed to avoid any costs re-importing at this end. What do I do if my item doesn't arrive? All parcels are sent by tracked or insured delivery methods unless otherwise requested. In the rare event that a parcel doesn't arrive, a claim will be pursued with the carrier and the order refunded only when the claim is settled successfully. This may take a much longer time than the predicted delivery time. These terms and conditions are to be governed by the law of England and Wales, there are no exceptions. They are in addition to your statutory rights. E & O E.