THE PREMIER MARKETPLACE FOR REAL GEMS

How can we help you?

How can I delete my bid?

Unfortunately once you have submitted your confirmed bid, it cannot be retracted.

There are two courses of action you can take:

  1. Reduce your maximum bid

  2. Contact the Verified Seller immediately and notify them of the error.

Reduce Your Maximum Bid

If you make a mistake while bidding you can reduce the maximum amount that you have bid. The maximum bid amount must still be equal to or greater than the current highest bidder.

Example:

  1. You bid $100 instead of $10

  2. The current highest bid is $54

  3. You can reduce your maximum bid amount to $54 by going to the auction and entering that amount into the ‘bid’ box.

Still have question? Open A Support Ticket

OPEN SUPPORT TICKET

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