royaalstones Store: Zambian Emerald Gemstones

We Ship from Pakistan via Thailand and Dubai (whichever is the quickest) If you win an item please make payment within 3 days or the order will be cancelled.

Combine Shipping: All our parcels are shipped from Pakistan via Thailand and Dubai, the tracking may show it's shipped from Pakistan or Thailand or Dubai it is because we use shipping agency who does this for us and they use the quickest and most efficient services. We offer combine shipping i-e one time shipping charges will apply if you buy more than one items. Processing time : (2-3 Days) The time I need to prepare an order for shipping varies. For details, see individual items. There can be significant delay die to holidays, flight delays and many other factors that we can not for see Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. We choose best delivery services for your country / region. So the shipping companies may vary. Shipping time may also vary depending on holidays, vacations, flight delays etc. Returns & Exchanges : I gladly accept returns, exchanges and cancellations. Contact me within: 7 days of delivery Ship items back within: 14 days of delivery Request a cancellation: before item has shipped Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Certificate: If a customer requires certificates or appraisals, they should request them before the parcel is shipped. Once the customer receives the stone and obtains a certificate that shows different results, we will not be held responsible. This is because different labs use varying techniques, and the stone may have been altered, among other factors.